Include quieter voices in meetings
Send the topic and decision needed in advance. During the meeting, allow a short period for people to write down their ideas before discussion begins. Invite contributions without putting someone under pressure to disclose more than they want to.
You might ask: “Is there another risk or option we have not considered?” Offer a way to contribute in writing after the discussion, with a clear deadline. Summarise whose input has shaped the decision and check that follow-up responsibilities are understood.
A workplace example
In a meeting, the first few speakers shape the conversation before others have thought through the issue. A short written reflection can give more people a starting point for contributing.
Try this in practice
- Share the decision needed in advance.
- Allow thinking time before discussion.
- Offer a written follow-up route.
Whose perspective is missing from the decision?
More on empathy
Keep reading
Do not assume that a familiar phrase, silence or a polite agreement carries the same meaning for everyone.
EmpathyWork with different communication stylesPeople may differ in how quickly they process information, how much detail they need and whether they prefer to think aloud.
EmpathyAsk better questions at workUse questions that invite information rather than defend a conclusion.
