Create a pause before responding
Create a pause before responding
A pause gives you time to choose the purpose of your response. When you notice tension, stop composing your reply and ask: “What outcome do I want from this conversation?” Then decide whether to respond now or request a short break.
If you need time, be clear about when you will return: “I want to think this through properly. Can we continue at 14:00?” Use the break to prepare facts and questions, rather than rehearse accusations. A pause works best when it supports a constructive return to the issue.
A workplace example
An unexpected criticism arrives during a busy day. A quick reply may defend your position but make the issue harder to resolve. A short, clearly explained pause can give you room to organise your response.
Try this in practice
- Identify the outcome you need.
- Ask for a short break if needed.
- Return with facts and a constructive question.
How will you signal that you need thinking time?
More on self-management
Keep reading
Choose one workplace situation you want to handle differently.
Self-managementRepair a conversation after frustrationIf you spoke sharply, return to the conversation promptly.
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